We kick off this week’s look at online presentations with a candid look at some of the iconic work of Stockholm Design Lab, as told by the studio’s Björn Kusoffsky and Thomas Eriksson. The presentation is originally from last month’s Tokyo Design Week edition of PechaKucha Night in Tokyo, with a bit of Swedish Style love thrown in for good measure.

Don't start at these words. Go see the presentation by clicking on Pecha-Kucha.org.

The messages that received the highest scores had three things in common: they contained something of substance, were timely, and provided the kind of information that users expected from the source company or organization.

Although content usefulness is a problem, company trustworthiness scores were generally high, with an average rating of 5.7. The companies with lower trustworthiness scores were mainly those that included advertising in their messages.

Next time you hear someone spitting contemptuously the word "Liar!", try this thought experiment. Imagine that same person, in a parallel world, cooing the word in a truly impressed, admiring voice. Now you're in a parallel world where liars are heroes. Look around, try things out. What's it like there? Is it better or worse than the world we know? Or is it exactly the same? Do we perhaps already live there, and just not admit it?

I highly recommend the whole article at Click Opera, http://imomus.livejournal.com

This financial product looks like serious compeition for American Express business cards. I like the 'customer as hero' approach.

After hearing about her disease, Julian Lennon, who lives in France, sent her flowers and vouchers for use at a gardening center near her home in Surrey in southeast England, and frequently sent her text messages in an effort to buttress her spirits.

I was really touched to hear this. Sending her vouchers for her gardening shop--so sweet!